Frequently asked questions
Orders & Shipping
How quickly are orders processed?
Orders are typically processed within 1–2 business days and are handled directly by our team. We do not outsource fulfilment.
Once your order ships, tracking information is provided by email.
how long does shipping take?
Most orders arrive within 3–5 business days after shipment, depending on location.
Do you ship to military addresses (APO/FPO/DPO)?
Yes. We ship to APO, FPO, and DPO addresses through USPS.
Delivery times may be longer depending on location.
When checking out, use APO, FPO, or DPO as the city; AE,
AP, or AA as the state; and United States as the country.
Can I change or cancel my order?
If your order hasn’t shipped, we’ll do our best to help. Contact us as soon as possible.
Coffee
what kind of coffee do you offer?
We keep it simple: Light, Medium, and Dark.
Three roasts, each selected for a distinct character and held to the same standard.
where is your coffee sourced from?
Our coffees are sourced from established growing regions around the world. Origins may change with harvest and availability; the standard does not.
We don’t chase labels or trends. We select coffees for the cup they produce, with an emphasis on consistency and character over time.
which roast should I choose?
Light: Brighter, with more of the coffee’s origin character.
Medium: Balanced, with more developed roast character.
Dark: Bolder, with deeper roast character and less emphasis on origin.
If you’re unsure, start with Medium.
subscriptions
do you offer subscriptions?
Yes. Choose your coffee, set your schedule, and we'll make sure it's there.
How do I modify or cancel my subscription?
Use the “Manage Subscription” link in any subscription email. You can also visit our Manage Subscription page and enter the email address associated with your subscription. We’ll send you a secure link to manage or cancel it.
Returns & Support
what if there is an issue with my order?
If something isn’t right, we’ll make it right. Just let us know and we'll take care of it.
do you accept returns?
Because coffee is perishable, we can’t accept returns on coffee. Unused goods may be returned within 30 days of delivery in their original condition.
If something isn’t right with your order, we’ll make it right.
how can I contact you?
You can reach us at support@blackbiblecoffee.com.
We answer every message ourselves.
The Brand
why the name Black Bible Coffee?
The name traces back to a worn black Bible passed down through our family.
There’s something about a black Bible. Plain. Familiar. Worn from use. Not kept for how it looks, but for what it holds.
That Bible—and the truth it contains—sits at the center of this company.
What do you Believe?
Jesus Christ is Lord.
God is holy, His Word is true, and all have sinned and fallen short of His glory. Jesus Christ is the eternal Son of God, the Word made flesh, who bore the penalty for our sins, whom God raised from the dead, and who now reigns at the right hand of the Father. He is the only way, the truth, and the life. Salvation is by the grace of God, received through faith in Jesus Christ.
God has appointed a day when Jesus Christ will come again in power and glory to judge the world in righteousness. He will condemn the wicked, reward His own, raise the dead, and establish His Kingdom in fullness. His resurrection from the dead is God's assurance that this day will come.
Those who belong to Christ are called to follow Him in obedience, bearing witness with their lives to the holiness and worth of God. That faithfulness does not come from human strength, but from the grace and sustaining power of God. The Lordship of Christ lays claim to the whole of life. Obedience costs something. By the grace of God, faithfulness endures.
These convictions govern what we make, how we work, and how we conduct this company.
Do you support any causes?
Yes. We set aside a portion of what this company earns to support individuals and small organizations committed to genuine discipleship—forming believers in the complete Gospel and equipping them to teach others also.
We don’t attach that work to individual purchases or use it as a reason to buy. It’s simply part of how we believe this company should steward what has been entrusted to it.
