Refund policy
We stand behind what we make and how we ship it.
Coffee
Due to the perishable nature of coffee, all coffee sales are final.
We do not accept returns on coffee once it has been delivered.
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery and we’ll make it right.
Apparel & Goods
We accept returns on apparel and non-consumable goods within 30 days of delivery, provided items are:
·       Unworn
·       Unwashed
·       In original condition
Return Shipping
Customers are responsible for return shipping costs unless the item was damaged or the wrong item was sent.
Refunds
Once your return is received and inspected, refunds will be issued to your original payment method.
Please allow 5–10 business days for processing after the return is received.
Exchanges
If you need a different size or item, contact us and we’ll help coordinate an exchange where possible.
How to Start a Return
To initiate a return or report an issue, contact us using the email below and include your order number and a brief description of the issue.
Contact
support@blackbiblecoffee.com