Cancellation policy

Purchase Options Cancellation Policy

Subscription Billing
Black Bible Coffee offers coffee subscriptions on your choice of delivery frequency: monthly, every two months, or every two weeks. By subscribing, you authorize us to automatically charge your payment method on file on a recurring basis, according to your selected frequency, until you cancel.

Managing Your Subscription
You can change your delivery frequency, pause, skip, swap products, or cancel your subscription at any time through your self-service customer portal, accessible from your account page or via the secure link sent in your subscription confirmation and reminder emails. No need to contact us — changes take effect immediately in most cases.

Cancellation Timing
To avoid being charged for an upcoming delivery, cancel or skip at least 48 hours before your next scheduled billing date. Cancellations made after that window will take effect on the following cycle, and the upcoming shipment will still be processed and charged.

No Cancellation Fees
There are no fees or penalties for cancelling at any time.

Changing Your Delivery Frequency
You can switch between monthly, every-two-months, and every-two-week delivery at any time through your customer portal. Frequency changes take effect on your next scheduled cycle.

Pausing Instead of Cancelling
If you just need a break, you can pause your subscription for a set period through your customer portal rather than cancelling entirely, then resume whenever you're ready.

Refunds
As with all coffee sold by Black Bible Coffee, subscription shipments are final sale once processed or shipped — we do not accept returns on coffee. If your subscription shipment arrives damaged, defective, or incorrect, contact us within 7 days of delivery and we'll make it right, consistent with our Return and Refund Policy.

Price Changes
If subscription pricing changes, we will notify you by email at least 14 days before the change takes effect. Continuing your subscription after that date constitutes acceptance of the new price; you may cancel at any time before the change takes effect at no cost.

Failed Payments
If a scheduled payment fails, we will attempt to charge your payment method again. If payment continues to fail, your subscription may be paused or cancelled until updated payment information is provided.

For any questions, contact us using the information listed on our Contact Information page.